Question 1

What types of services can I book ?

Accepted Answer

We offer a variety of massage types, including Relaxation, Deep Tissue, Japanese, Thai, Swedish and more, as well as beauty treatments such as facials. You can choose the type of service that best suits your needs and preferences.

Question 2

Which cities and areas can I book in?

Accepted Answer

We provide mobile massage services in several cities and areas in Europe. You can refer to our map, which is color-coded with numbers to see the specific areas we service. If you're unsure whether we provide services in your area, please don't hesitate to contact us for more information.

Question 3

Can I re-book with the same therapist?

Accepted Answer

Yes, you can re-book with the same therapist if they are available at your preferred date and time. We want to make sure that you receive personalized care and consistent service from the therapist who knows your needs and preferences.

Question 4

What should I wear during the massage?

Accepted Answer

​We recommend wearing comfortable and loose-fitting clothing to your mobile massage appointment. You will be appropriately draped during the massage to ensure privacy and comfort.

Question 5

Are your therapists licensed and insured?

Accepted Answer

All of our therapists are licensed and insured professionals with years of experience.

Question 6

How often should I book a mobile massage?

Accepted Answer

We recommend booking a mobile massage as often as you feel necessary to prioritise your self-care and wellness journey.

Question 7

How does your mobile massage service work?

Accepted Answer

Our mobile massage service allows you to enjoy a professional massage experience in the comfort of your own home, office, or hotel room. Simply choose your preferred massage type, location, date, and time, and we'll connect you with a skilled and experienced massage therapist who will come to you.

Question 8

What if I need to reschedule my appointment?

Accepted Answer

If you need to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your request.

Question 9

Are your therapists licensed and insured?

Accepted Answer

​All of our therapists are licensed and insured professionals with years of experience.

Question 10

How do I book a mobile massage appointment?

Accepted Answer

You can book a mobile massage appointment by calling us or booking  online through our website.

Question 11

Can I book a mobile massage for a group or event?

Accepted Answer

Yes, you can book a mobile massage for a group or event. Please contact us for group rates and availability.

Question 12

How should I prepare for my massage appointment?

Accepted Answer

We recommend drinking plenty of water and avoiding heavy meals before your massage appointment. We also recommend communicating any specific needs or concerns with your therapist before the massage.

Question 13

Do I need to provide anything for the mobile massage?

Accepted Answer

We provide all the necessary equipment for the mobile massage, including a massage table, sheets, and oils. All we ask is that you provide a clean and quiet space for the massage.

Question 14

What payment methods do you accept for your service?

Accepted Answer

We accept cash and all major credit cards for payment.

Question 15

How far in advance do I need to book a mobile massage?

Accepted Answer

We recommend booking your mobile massage appointment as soon as possible to ensure availability. However, we may be able to accommodate last-minute bookings based on availability.

Question 16

Do you offer any loyalty or referral programs for regular clients?

Accepted Answer

Yes, we offer loyalty and referral programs for regular clients. Please contact us for more information.

Question 17

What is your cancellation policy for your mobile massage service?

Accepted Answer

Our cancellation policy requires at least 2 hours notice. Cancellations made within 2 hours of the appointment will be subject to a cancellation fee.

Question 18

What if I have specific health concerns or conditions that may affect my massage experience?

Accepted Answer

If you have any specific health concerns or conditions that may affect your massage experience, please inform your therapist before the massage.

FAQs

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